Retail Information Technology

The Grayson Company approach to retail Information Technology (IT) is focused on strategic initiatives, business value, and outcomes.  We take a user’s perspective and eliminate the “techno-speak” to analyze and address the applications, infrastructure, people, and processes that have the greatest impact.  IT represents significant investments in capital, operating expenses, and labor for most retailers.  We help clients maximize their use of IT and leverage those investments for long-term, sustainable results.

We have worked with retailers, large and small, throughout the full lifecycle of critical IT solutions.  Our consultants have hands-on experience with leading application solutions and infrastructure.  We specialize in real-world Program and Project Management.  We focus on the aspects of Business-IT alignment, organizational change readiness, and business process improvement that are critical to successful IT delivery.

Our IT engagements have included assessments, IT strategic planning, technology/software selections, and helping clients through the implementation of our recommendations.  We often assist the Chief Information Officer (CIO) and other senior company leaders in defining, prioritizing, and overseeing the successful implementation of new processes and systems.

TGC consultants can operate in a variety of IT-related roles depending on the client situation.  We are experts at conducting IT assessments and developing strategic plans, leading or facilitating the overall efforts.  During selections and implementations, we can take responsibility for specific tasks and deliverables or we can manage the overall work effort. Our experience in retail, technology, and project management allows us to adapt to the client situation and deliver outstanding results.