Practical yet Insightful Museum Retail Services

The Grayson Company has a history of success assisting Museums and other “experiential” institutions with their retail operations, including brick and mortar shops, wholesale operations and e-commerce platforms. Our experience and expertise also spans the navigation of RFP processes which are often part of museum development.

We understand the critical role that retail operations play in supporting the mission of the museum and creating a lasting experience for museum guests. We leverage our work and experience from the broader retail landscape to deliver our museum clients practical, measurable and attainable roadmaps for improving their retail operations’ productivity and profitability while staying true to the museum mission.

Our work has included the National Museum of the American Indian, Museum of Fine Arts Boston, Statue of Liberty Museum, National Air and Space Museum, National Museum of American History, National Portrait Gallery and others.

The Grayson Company is an active member of and participant in the Museum Store Association.