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So far tom.carter@me.com has created 41 blog entries.

Steve Goldberg discusses “6 Retail Store Design Tweaks to Boost Sales”

6 Retail Store Design Tweaks to Boost Sales Merchandise sells itself in stores with appealing entryways, intuitive paths, upscale lighting and branded signage. by: Joni Sweet Every square foot of your store has the potential to make a sale. But that doesn’t mean you should cram in as many signs and products as possible. An attractive, intuitive design and plenty of open space is more important to your bottom line. “Retail store designs are an [...]

TGC on “Customer Service Strategies that Help Maximize Holiday Sales”

Customer Service Strategies that Help Maximize Holiday Sales By: Catherine Conlan The holiday season is make-or-break time for many retailers, hospitality employers and service companies. Perhaps your company is feeling the stress of relying on seasonal employees to generate the holiday sales you’ll need to finish the year in the black. The best way to remedy this situation is to focus on better customer service-- especially during the all-important holiday season. Chances are your competitors are already working [...]

TGC Weighs In: “West Elm Shows Retailers New Way to Reach Customers”

West Elm Shows Retailers New Way to Reach Customers BY LIZ WOLF OCTOBER 14, 2016 Ever stay in a hotel and wonder where you can buy the chic table lamp or cozy sofa? Well, if you stay at West Elm’s new hotels, everything in the room will be available to purchase online. You heard it right: Trendy home furnishings retailer West Elm, a brand of William-Sonoma that’s been around since 2002, announced plans to launch [...]

TGC quoted in HFN article “Bed Bath Enters Tough Territory With Loyalty Program”

Bed Bath Enters Tough Territory With Loyalty Program The $29 annual membership test program offers 20 percent discounts on all orders Posted on October 13, 2016 by Allison Zisko NEW YORK—Bed Bath & Beyond’s new fee-based loyalty test program draws the specialty retailer into an increasingly crowded arena that has had mixed results with the strategy. Bed Bath & Beyond’s new annual $29 membership program offers 20 percent discounts on all orders across all of its retail platforms, [...]

NYDJ opens first stand-alone retail locations in New York and Arizona

This summer, NYDJ, the "original slimming jean" brand, opened its first full price retail stores in Garden City, NY and Scottsdale, AZ. These two locations represent a new channel of distribution for the company, in addition to its current wholesale, e-commerce, outlet store, off-price and international distribution. TGC is proud to have had the opportunity to work with NYDJ in developing the business plan and real estate strategy for the full price retail stores including [...]

Listen to Steve Goldberg quoted on Marketplace’s broadcast, “Retailers already scrambling for holiday workers”

Retailers already scrambling for holiday workers by Reema Khrais Wednesday, September 14, 2016 | 11:34 PM The holiday season may still feel far away, but it's already started for retailers and delivery companies.  Many of them have been on the hunt for seasonal workers since the summer. Companies will need to hire extra  “warehouse drivers, transportation individuals, logistics professionals, and then all of the technical experts,” said Jim Link, chief human resources officer at the [...]

Lovesac Unveils New Generation Store Design Concept!

Lovesac recently opened its newly redesigned concept store at Garden State Plaza in Paramus, NJ, with two more underway at Kenwood Towne Center in Cincinnati, OH and Twelve Oaks Mall in Novi, MI.   TGC is proud to work as Lovesac's exclusive real estate adviser, helping to identify and secure new locations, as well as negotiate the business terms of each lease. "The new Lovesac branding is totally focused on telling one clear story: 'Our [...]

Congratulations to our client, Darien Sport Shop, on celebrating 70 years!

Check out Darien Sport Shop on YouTube! Click here  

Listen to Steve Goldberg quoted on Marketplace’s broadcast, “What was behind Macy’s decision to cut more stores?”

  What was behind Macy's decision to cut more stores? By Sally Herships August 11, 2016 | 4:41 PM Macy's says that its plan to close 100 locations across the country will give the company a chance to elevate its "total customer experience across all methods of shopping." But don’t go blaming the internet. “Eighty-five percent of purchasing happens in a brick-and-mortar environment,” said Steve Goldberg, president of The Grayson Company, a consulting firm focused [...]

What Does Pokémon Go Mean for Retailing and Brands? 

EVERYTHING. Pokémon Go emerged overnight and has become an extraordinary phenomenon. As of last week, the app had over 20 million active users making it the biggest mobile game in the history of the U.S. On Monday, July 11th, the average iPhone user spent 33 minutes in the Pokémon Go app, compared to 28 minutes on the Facebook app, 18 minutes on the Snapchat app, 17 minutes on the Twitter app, and 15 minutes on the Instagram app.* So [...]