TGC, Author at The Grayson Company

About TGC

Unparalleled Experience & Expertise in the Retail and Consumer Industries TGC offers a full range of consulting services to retail, digital / e-commerce, wholesale and omni-channel businesses, as well as investment firms focused on the consumer sector. Our team brings best of breed resources to bear on every functional area of retail and consumer businesses. Founded in 1992, TGC’s team is made up of successful retail and consumer industry executives who draw on their deep experience and expertise to provide best-in-class consulting services to our clients. The team shares an obsession with delivering measurable results to our clients quickly and with high payback on the investment in our engagements.

Steve Goldberg weighs in on filling Toys ‘R’ Us stores

Can Power Center Landlords Handle Toys 'R' Us' Retreat? Donna Mitchell | Feb 01, 2018 publication: National Real Estate Investor “Landlords have known this was coming for 10 years,” says Scott Holmes, a senior vice president and national director of the national retail group at brokerage firm Marcus & Millichap. Few retail real estate insiders were surprised to hear that Toys ‘R’ Us will close 180 stores in the U.S., especially after the retailer weathered a disappointing holiday shopping season, following a bankruptcy filing in September 2017. As power center landlords grapple with how they will fill the closing Toys ‘R’ Us and Babies ‘R’ Us locations, some experts say the number of targeted stores is an encouraging sign, being much smaller than expected. And while store closures remain an industry-wide issue, some experts feel that power center landlords still have options to backfill soon-to-be-vacant locations. “I was surprised that they are [...]

TGC2018-02-23T16:31:42-05:00

The Five Best Omni-Channel Retailers

National Real Estate Investor January 4, 2018 By Donna Mitchell As the retail industry heads into 2018, retail experts say companies like the ones listed here will find a way to master online retailing. Online retailing is often cast as an outlier threatening to decimate the traditional brick-and-mortar retail business. While industry experts no longer fear such a drastic outcome, omni-channel retailers have been making moves recently that are difficult to ignore. The U.S. Department of Commerce holds that e-commerce accounts for 9 percent of all retail purchases, according to the agency’s third quarter 2017 data. That number is expected to grow. Online sales will reach about $100 billion in 2017, predicted Ben Conwell, a senior managing director at real estate services firm Cushman and Wakefield and its e-commerce advisory group lead, during a recent webcast about 2017 holiday sales expectations. Yet retail real estate experts do not foresee an apocalypse, and [...]

TGC2018-03-26T08:55:12-04:00

Return on Relationship (ROR) – The New Critical Retail Metric

Relationships are the new currency and will continue to drive changes in overall consumer behavior and especially shopping patterns. The way people shop and purchase is changing, driven by dynamic shifts in technology as well as culture and lifestyle. Consumers want more from where they shop. They value community and favor unique experiences over material goods (“stuff”). This is true for consumers of all types, consider this, 1 in 3 people in the world are on Facebook. The retail industry is embracing consumers’ desire for thoughtful commerce. Researched and considered purchases, sustain-ability, community, sharing, personalized, mission-driven, social selling, giving back, influencers, resale and re-use are all becoming critical elements of retail and consumer experiences today. Relationships are the new currency and will continue to drive changes in overall consumer behavior and especially shopping patterns. Return on Relationship will be the new performance metric. Table Stakes - Have a Reason for Being and [...]

TGC2018-03-26T08:55:12-04:00

TGC + Janou Pakter: Transforming organizations and innovating industries

The Grayson Company (TGC), a leading global consumer consulting practice offering a full range of consulting services to retail, e-commerce, wholesale and omni-channel businesses, as well as firms that invest in the consumer sector, and Janou Pakter, a wholly owned subsidiary of JBCHoldings (JBC) and a leading global human capital solutions firm, are thrilled to announce a strategic alliance which will offer seamless and fully integrated consulting and search support to our clients. “We believe that this unique partnership represents a remarkable opportunity to find synergies and magnify our collective and extensive experience, expertise and brand strengths. This will significantly expand the scope of work that we can provide and meet the rapidly changing corporate demands for both qualified teams and talented managers to lead them,” said Kevin Mullaney, CEO of TGC. “Janou Pakter is excited to be a part of this dynamic new partnership,” said Anthony Christodoulou, President of Janou Pakter. [...]

TGC2018-10-29T15:07:27-04:00

TGC CEO Kevin Mullaney joins Trever Gallina on his new podcast ‘People in Retail’

TGC CEO Kevin Mullaney sits down with Trever Gallina to discuss the state of retail, Target’s pregnancy predictability factor, and some surprising statistics that debunk brick and mortar / ecommerce. Don’t miss this podcast! Highlights frrom the podcast: 1:00 Into to Kevin Mullaney and The Grayson Company 2:25 Kevin discusses Brick & Mortar's impact on Ecommerce 4:56 What is the right balance between Ecommerce and Brick & Mortar? 7:45 What’s hot in NYC? 12:00 How a brand should approach expanding in NYC 15:06 Target’s pregnancy predictability factor

TGC2018-03-26T08:55:13-04:00

TGC’s Chris Palma hosts keynote conversation at the 2017 NYU Stern Luxury & Retail Conference

Chris Palma, a Senior Analyst at TGC, recently hosted a keynote conversation at the 11th Annual NYU Stern Luxury & Retail Conference. The event featured Elaine Hughes, CEO of E.A. Hughes, and Ron Frasch, former President and CMO of Saks Fifth Avenue and Operating Partner at Castanea Partners. Prior to joining Castanea, Ron was President and Chief Merchandising Officer at Saks Fifth Avenue until the sale of the company to Hudson's Bay Co. in 2013. Previously, Ron was CEO and President at Bergdorf Goodman. He also held senior executive positions at Escada and Neiman Marcus. For the past 10 years, the Luxury & Retail Club at New York University's Leonard Stern School of Business has hosted an annual conference bringing together top graduate students with leading industry professionals in Luxury, Retail, Hospitality & Spirits, and Consulting. This year’s conference theme was ‘Envisioning a Connected Future’. With the retail space constantly evolving—the goal [...]

TGC2018-03-26T08:55:13-04:00

TGC’s Kevin Mullaney and Chris Palma discuss retail real estate trends at The Harvard Club NYC

The Grayson Company’s Kevin Mullaney and Chris Palma were recently invited by The Real Estate Special Interest Group of The Harvard Club NYC to lead a panel on current trends in the retail industry, with an emphasis on how these trends are impacting real estate property values. TGC discussed the rapid pace of change in consumerism, the recent wave of retail store closings and areas of strength in the brick & mortar retail environment. TGC's provides broad expertise in retail and brand consulting, as well as investor due diligence and assessments. TGC has successfully helped numerous brands navigate the layers of real estate complexity in the U.S, with specific retail real estate services, such as real estate strategy development, site selection and lease negotiation.

TGC2017-09-19T08:05:40-04:00

Hope is Not a Plan

TGC’s CEO Kevin Mullaney discusses standing strong in the face of the “retail apocalypse” There is no question that the U.S. is significantly “over-stored,” especially when compared to other developed countries. The “retail apocalypse” we’re experiencing now is a market correction that’s been looming for some time. The number of retailers who have announced meaningful store closures is staggering and there’s no doubt that a seismic shift in the retail landscape is taking place. Why is the “retail apocalypse” upon us now? The reality is this: over the last 45 years, the number of U.S. malls has grown at a rate that has far outpaced the U.S. population. Unproductive malls that should have been closed have instead been kept artificially afloat through “bundling” leases in unproductive centers with those in highly desirable malls. The straw that broke the camel’s back was a substantial decline in mall traffic and the record number [...]

TGC2018-03-26T08:55:13-04:00

Steve Goldberg weighs in on “Omnichannel Retailing: Retailers Adapt to Secure Future Relevance”

By Allison Zisko | HFN's April 2017 Issue Store closings and reorgs are par for the course as retailers strive to reinvent themselves.

TGC2018-03-26T08:55:13-04:00

Steve Goldberg discusses “How Technology Changes the Face of Retail”

By Galia Milovzorova | Buyer Magazine's A / W 2017-18 Issue In our technological age, brick-and-mortar stores all around the world are struggling to deliver the flawless shopping experience customers increasingly expect. Steve Goldberg, President of retail consulting firm The Grayson Company, whose client list includes Tommy Hilfiger, Cole Haan and UGG Australia, has some tricks up his sleeve. We caught up with him to learn more.

TGC2018-03-26T08:55:13-04:00

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