TGC, Author at The Grayson Company

About TGC

Unparalleled Experience & Expertise in the Retail and Consumer Industries TGC offers a full range of consulting services to retail, digital / e-commerce, wholesale and omni-channel businesses, as well as investment firms focused on the consumer sector. Our team brings best of breed resources to bear on every functional area of retail and consumer businesses. Founded in 1992, TGC’s team is made up of successful retail and consumer industry executives who draw on their deep experience and expertise to provide best-in-class consulting services to our clients. The team shares an obsession with delivering measurable results to our clients quickly and with high payback on the investment in our engagements.

TGC + Janou Pakter: Transforming organizations and innovating industries

The Grayson Company (TGC), a leading global consumer consulting practice offering a full range of consulting services to retail, e-commerce, wholesale and omni-channel businesses, as well as firms that invest in the consumer sector, and Janou Pakter, a wholly owned subsidiary of JBCHoldings (JBC) and a leading global human capital solutions firm, are thrilled to announce a strategic alliance which will offer seamless and fully integrated consulting and search support to our clients. “We believe that this unique partnership represents a remarkable opportunity to find synergies and magnify our collective and extensive experience, expertise and brand strengths. This will significantly expand the scope of work that we can provide and meet the rapidly changing corporate demands for both qualified teams and talented managers to lead them,” said Kevin Mullaney, CEO of TGC. “Janou Pakter is excited to be a part of this dynamic new partnership,” said Anthony Christodoulou, President of Janou Pakter. [...]

TGC2018-10-29T15:07:27-04:00

TGC CEO Kevin Mullaney joins Trever Gallina on his new podcast ‘People in Retail’

TGC CEO Kevin Mullaney sits down with Trever Gallina to discuss the state of retail, Target’s pregnancy predictability factor, and some surprising statistics that debunk brick and mortar / ecommerce. Don’t miss this podcast! Highlights frrom the podcast: 1:00 Into to Kevin Mullaney and The Grayson Company 2:25 Kevin discusses Brick & Mortar's impact on Ecommerce 4:56 What is the right balance between Ecommerce and Brick & Mortar? 7:45 What’s hot in NYC? 12:00 How a brand should approach expanding in NYC 15:06 Target’s pregnancy predictability factor

TGC2018-03-26T08:55:13-04:00

TGC’s Chris Palma hosts keynote conversation at the 2017 NYU Stern Luxury & Retail Conference

Chris Palma, a Senior Analyst at TGC, recently hosted a keynote conversation at the 11th Annual NYU Stern Luxury & Retail Conference. The event featured Elaine Hughes, CEO of E.A. Hughes, and Ron Frasch, former President and CMO of Saks Fifth Avenue and Operating Partner at Castanea Partners. Prior to joining Castanea, Ron was President and Chief Merchandising Officer at Saks Fifth Avenue until the sale of the company to Hudson's Bay Co. in 2013. Previously, Ron was CEO and President at Bergdorf Goodman. He also held senior executive positions at Escada and Neiman Marcus. For the past 10 years, the Luxury & Retail Club at New York University's Leonard Stern School of Business has hosted an annual conference bringing together top graduate students with leading industry professionals in Luxury, Retail, Hospitality & Spirits, and Consulting. This year’s conference theme was ‘Envisioning a Connected Future’. With the retail space constantly evolving—the goal [...]

TGC2018-03-26T08:55:13-04:00

TGC’s Kevin Mullaney and Chris Palma discuss retail real estate trends at The Harvard Club NYC

The Grayson Company’s Kevin Mullaney and Chris Palma were recently invited by The Real Estate Special Interest Group of The Harvard Club NYC to lead a panel on current trends in the retail industry, with an emphasis on how these trends are impacting real estate property values. TGC discussed the rapid pace of change in consumerism, the recent wave of retail store closings and areas of strength in the brick & mortar retail environment. TGC's provides broad expertise in retail and brand consulting, as well as investor due diligence and assessments. TGC has successfully helped numerous brands navigate the layers of real estate complexity in the U.S, with specific retail real estate services, such as real estate strategy development, site selection and lease negotiation.

TGC2017-09-19T08:05:40-04:00

Hope is Not a Plan

TGC’s CEO Kevin Mullaney discusses standing strong in the face of the “retail apocalypse” There is no question that the U.S. is significantly “over-stored,” especially when compared to other developed countries. The “retail apocalypse” we’re experiencing now is a market correction that’s been looming for some time. The number of retailers who have announced meaningful store closures is staggering and there’s no doubt that a seismic shift in the retail landscape is taking place. Why is the “retail apocalypse” upon us now? The reality is this: over the last 45 years, the number of U.S. malls has grown at a rate that has far outpaced the U.S. population. Unproductive malls that should have been closed have instead been kept artificially afloat through “bundling” leases in unproductive centers with those in highly desirable malls. The straw that broke the camel’s back was a substantial decline in mall traffic and the record number [...]

TGC2018-03-26T08:55:13-04:00

Steve Goldberg weighs in on “Omnichannel Retailing: Retailers Adapt to Secure Future Relevance”

By Allison Zisko | HFN's April 2017 Issue Store closings and reorgs are par for the course as retailers strive to reinvent themselves.

TGC2018-03-26T08:55:13-04:00

Steve Goldberg discusses “How Technology Changes the Face of Retail”

By Galia Milovzorova | Buyer Magazine's A / W 2017-18 Issue In our technological age, brick-and-mortar stores all around the world are struggling to deliver the flawless shopping experience customers increasingly expect. Steve Goldberg, President of retail consulting firm The Grayson Company, whose client list includes Tommy Hilfiger, Cole Haan and UGG Australia, has some tricks up his sleeve. We caught up with him to learn more.

TGC2018-03-26T08:55:13-04:00

Are Retailers Exploiting International Women’s Day by Urging You to Shop?

By Alexandra Mondalek | March 8, 2017 While millions of men and women across the world seize International Women’s Day as a chance to recognize the fight toward gender equality, retailers still have the bottom line in mind. Retailers — seemingly without exception — are opportunistically leveraging the day of protest to push products. People’s email inboxes were flooded this morning with mass emails, broadcasting messages of “empowerment” and inclusiveness, as well as discount codes and promotions inviting women to shop. Normally, that kind of exploitation wouldn’t ruffle feathers, but this year it directly contradicts a central goal to International Women’s Day’s “Day Without Women” strike. The strike’s organizers (who also mobilized people for the Women’s March on Washington) outline three ways women can participate: take the day off, paid and unpaid labor; wear red as an act of solidarity; and avoid shopping for one day (with exceptions for small women- and minority-owned businesses). Retailers, it seems, have largely ignored the last [...]

TGC2018-03-26T08:55:13-04:00

Overstored America: Retailers Wake Up and Work It Out

Store closings, well above the usual level of trimming retailers do annually, are expected this year. By David Moin | January 25, 2017 The shakeout has arrived. For retailers across the nation and up and down the price spectrum, 2017 will be a year of dramatic square footage reduction — and no one is being coy about it. “Brick-and-mortar retailers will evaluate store fleets relative to e-commerce and make decisions on what they believe to be the right ratio of stores to e-commerce,” Marvin Ellison, Penney’s chairman and chief executive officer, told WWD at an industry fundraiser earlier this month. It was one of those feel-good kind of evenings — 1,500 people raising $3.5 million for YMA scholarships and programs — but an undercurrent of concern over the state of retailing permeated the crowd in the ballroom of the Grand Hyatt. Consumers have more disposable cash, the stock market is hitting all-time highs, yet there [...]

TGC2018-03-26T08:55:14-04:00

Top Sears Execs Depart

More concerns emerge about the company’s health and viability By David Gill | December 6, 2016 Two of Sears Holdings top executives left the company last week, again raising questions about the retailer’s future. Joelle Maher, president and chief member officer of the Sears chain, and Jeff Balagna, executive vice president, both departed the company. Maher, who took her post in July 2015, was in charge of the chain’s merchandising, marketing and profit-and-loss operations, along with the development of its Shop Your Way member-centric business strategy. Balagna joined Sears Holdings in May 2013 as head of its information technology operations. Sears Holdings announced Balagna’s departure in a filing with the Securities and Exchange Commission, which said he left “to focus on his other business interests and pursue other career opportunities.” Maher’s departure was confirmed by Howard Riefs, spokesman for the company. Successors have not yet been named, Riefs added. Press reports about [...]

TGC2018-03-26T08:55:14-04:00

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